Shift Manager: Lead Crew, Elevate Guest Experience

32987 Delmar Commons McDonald's; Holly Oak Mobile Home Park (DE); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Flexible scheduling

Paid sick leave

Tuition reimbursement

Training and advancement opportunities

Employee discounts

Free meals at work

Medical and dental insurance

Job summary

A local fast-food restaurant is seeking a Shift Manager who will oversee crew schedules, inspire team members, and ensure excellent guest experiences. The ideal candidate has a strong guest service focus, effective communication skills, and is certified through McDonald’s Leadership Transitions Class. This position offers flexible scheduling, paid sick leave, and other benefits. Join a team dedicated to quality service and continuous learning.

Qualifications

• Passion for helping and serving others, both guests and team members.
• Strong focus on guest service and support.
• Ability to anticipate guest needs and communicate effectively.

Responsibilities

• Lead experience by overseeing crew schedules.
• Provide encouraging leadership to crew and managers.
• Supervise food safety and cleanliness measures.
• Address safety, security, inventory, and profitability.
• Cultivate ongoing training and education within the restaurant.
• Drive high performance from the team.

Skills

Guest service focus

Effective communication

Decision making in fast-paced environment

Leadership

Education

Certification through McDonald's Leadership Transitions Class

Job description

A local fast-food restaurant is seeking a Shift Manager who will oversee crew schedules, inspire team members, and ensure excellent guest experiences. The ideal candidate has a strong guest service focus, effective communication skills, and is certified through McDonald’s Leadership Transitions Class. This position offers flexible scheduling, paid sick leave, and other benefits. Join a team dedicated to quality service and continuous learning.