Shift Lead: Team Coach for Great Guest Experience

27547 Elbee-Moraine McDonald's; Moraine (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts and free meals

Earned paid time off

Tuition reimbursement and/or educational assistance

Training and advancement opportunities

Weekly direct deposit

401k plan

Medical, dental, and vision benefits

Job summary

27547 Elbee-Moraine McDonald's is seeking a dedicated leader to manage crew schedules and inspire outstanding guest experiences. This position requires a passion for customer service and effective communication skills in a fast-paced environment. Responsibilities include ensuring food safety, promoting training, and driving team performance. Competitive pay and employee benefits offered. Join a team that values diversity and personal growth.

Qualifications

• Passion for helping and serving others (customers and fellow team members).
• Strong customer service and support focus.
• Ability to communicate effectively, anticipate customer needs, and provide solutions.

Responsibilities

• Lead and oversee crew schedules.
• Provide encouraging leadership for crew and managers.
• Supervise food safety and cleanliness measures.
• Take measures around safety, security, inventory, and profitability.
• Cultivate and encourage training and continued learning.
• Drive a high level of performance from the team.

Skills

Customer service focus

Effective communication

Job description

27547 Elbee-Moraine McDonald's is seeking a dedicated leader to manage crew schedules and inspire outstanding guest experiences. This position requires a passion for customer service and effective communication skills in a fast-paced environment. Responsibilities include ensuring food safety, promoting training, and driving team performance. Competitive pay and employee benefits offered. Join a team that values diversity and personal growth.