Shift Leader: Growth, Service & Tuition Benefits

Chick-fil-A; Saginaw (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Free break meal during each shift

Free online college degree programs

Remarkable Futures Scholarship Program

Fun work environment

Growth and development opportunities

Job summary

Chick-fil-A is seeking a Shift Leader who embodies our core values, serves guests with warmth, and coaches team members in a fast-paced, high-volume restaurant. You will support senior leadership in daily operations and help ensure we deliver our Recipe for Service.

As a Shift Leader you will open/close, lead shifts, count drawers, and communicate clearly with the team. If you thrive on teamwork and a friendly, professional atmosphere, this role offers growth.

Qualifications

• Smile is essential in guest interactions.
• Maintain eye contact to build rapport with guests.
• Speak enthusiastically to guests and team.
• Make emotional connections with guests to enhance service.
• Strong people skills and a desire to serve Team Members.
• Commitment to superior customer service and teamwork.

Responsibilities

• Participate operationally in day-to-day activities in a high-volume, fast-paced restaurant.
• Hold Team Members accountable to performance goals and policies.
• Offer immediate and respectful responses to guest needs or concerns.
• Assist our Trainers in the training of new hires.
• Set the tone for a shift and lead by example.
• Be a friendly, encouraging team player that allows others to succeed.
• Open and/or close, lead shifts, key holder.
• Count drawers and finalize the day.
• Maintain excellent written and spoken communication with the team.

Skills

Smile

Eye contact

Speak enthusiastically

Guest empathy

Team leadership

Customer service

Job description

Chick-fil-A is seeking a Shift Leader who embodies our core values, serves guests with warmth, and coaches team members in a fast-paced, high-volume restaurant. You will support senior leadership in daily operations and help ensure we deliver our Recipe for Service.

As a Shift Leader you will open/close, lead shifts, count drawers, and communicate clearly with the team. If you thrive on teamwork and a friendly, professional atmosphere, this role offers growth.