Shift Leader: Growth, Leadership & Car Wash

Whitewatercw; Tomball (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive Compensation

Comprehensive Health Benefits

Paid Time Off & Holidays

401(k) Retirement Plan

Life Insurance

Advancement Pathways

Free Weekly Car Washes

Job summary

WhiteWater Express in Tomball, TX is seeking a proactive Shift Leader to assist with shift oversight, ensure daily duties are performed, and support management with incident reports and equipment maintenance.

You will lead a team, reinforce safety protocols, train staff, inform customers about wash options, handle membership updates, and help open/close the store. This role requires resilience working outdoors, evenings and weekends, and a commitment to high-quality service.

Qualifications

• Strong team player with leadership abilities to guide and support colleagues.
• Comfortable working outdoors in all weather conditions, including evenings and weekends.
• Physically capable of lifting up to 50 pounds and standing or moving for extended periods.
• Detail-oriented with a focus on delivering high-quality service and maintaining safety standards.
• Ability to foster a welcoming, fun, and customer-focused environment that drives business and team success.
• Adherence to all safety protocols, including proper handling of chemicals per safety guidelines.
• Must successfully pass a background check.

Responsibilities

• Foster a team-oriented environment where every employee leads.
• Support team growth and leadership development to maintain performance.
• Address and resolve concerns, including incident reporting.
• Monitor equipment, wash package functions, and tunnel performance to optimize efficiency.
• Enforce safety protocols and ensure staff training.
• Provide customers with information on wash products and membership plans.
• Assist customers with membership updates and issue resolution.
• Oversee store opening and closing procedures.
• Learn car wash chemistry and its impact on wash quality.
• Identify and resolve wash quality issues.
• Communicate improvements to management.
• Administer customer feedback surveys each shift.

Skills

Leadership

Teamwork

Customer service

Safety awareness

Work ethic

Job description

WhiteWater Express in Tomball, TX is seeking a proactive Shift Leader to assist with shift oversight, ensure daily duties are performed, and support management with incident reports and equipment maintenance.

You will lead a team, reinforce safety protocols, train staff, inform customers about wash options, handle membership updates, and help open/close the store. This role requires resilience working outdoors, evenings and weekends, and a commitment to high-quality service.