Shift Leader: Grow Your Leadership in a Local Team

TN Dairy Queen Franchisee; Murfreesboro (TN); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Local ownership emphasis

Growth opportunities into management

Team-oriented culture

Training and development

Job summary

Dairy Queen in Murfreesboro, TN is seeking a Shift Leader to join a locally owned and operated team. You will lead daily operations, mentor teammates, and ensure top-notch service and food quality for a busy, high-volume restaurant.

The role offers growth into management positions, ongoing training, and a collaborative work environment that values accountability and customer satisfaction.

Qualifications

• Leadership and people management experience preferred in a fast-paced setting.
• Strong customer service orientation with an emphasis on teamwork.
• Dependability, integrity, and willingness to take responsibility.
• Excellent communication and problem-solving skills are essential.
• Ability to stay organized and focused during busy shifts.
• Willingness to learn and perform all restaurant positions.

Responsibilities

• Lead, motivate, and support team members during assigned shifts.
• Create a welcoming environment with friendly, efficient service.
• Coordinate assignments, breaks, and daily tasks for smooth operations.
• Train and coach staff to improve performance and standards.
• Ensure quality, cleanliness, safety, and customer service meet standards.
• Assist with food prep, serving, cash handling, and drive-thru as needed.
• Handle customer concerns professionally and resolve issues promptly.
• Communicate effectively with management and ownership.
• Set a positive example through teamwork and professionalism.

Skills

leadership

customer service

dependability

communication

problem-solving

organization

teamwork

learn fast

Education

High School diploma

Job description

Dairy Queen in Murfreesboro, TN is seeking a Shift Leader to join a locally owned and operated team. You will lead daily operations, mentor teammates, and ensure top-notch service and food quality for a busy, high-volume restaurant.

The role offers growth into management positions, ongoing training, and a collaborative work environment that values accountability and customer satisfaction.