Shift Leader: Grow with a Fast-Growing Food Brand

NAYA - Rockefeller Center; New York (NY); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Medical insurance

Commuter benefits

Employee discounts

Free NAYA meals

Growth opportunities

Job summary

NAYA is hiring a Shift Leader at our New York location. You will guide the team to deliver fast, friendly service, uphold store standards, and manage day-to-day operations. You’ll train staff, handle guest interactions, and support catering orders with a guest-first mindset.

Join a growing brand that values its people, offers comprehensive benefits, and opportunities for advancement as you help shape the NAYA community in a fast-paced environment.

Qualifications

• 2+ years of leadership experience in a similar concept.
• Strong customer service mindset and guest-focused approach.
• Clear communication, both written and spoken in English.

Responsibilities

• Lead team to run efficient operations and deliver excellent service.
• Oversee daily shift schedules, inventory, and cost controls.
• Hire, train, and coach staff in partnership with the General Manager.
• Manage guest interactions, address feedback, and promote catering services.
• Monitor financials, cash handling, and promotional activity.

Skills

Leadership experience

Customer service

Communication skills

English proficiency

Time management

Team development

Tools

Gmail

Microsoft Office

Job description

NAYA is hiring a Shift Leader at our New York location. You will guide the team to deliver fast, friendly service, uphold store standards, and manage day-to-day operations. You’ll train staff, handle guest interactions, and support catering orders with a guest-first mindset.

Join a growing brand that values its people, offers comprehensive benefits, and opportunities for advancement as you help shape the NAYA community in a fast-paced environment.