Shift Leader — Grow into Restaurant Leadership

Kentucky Fried Chicken (KFC); Collinsville (IL); On-site; USD 21,000 - 28,000; Full time

Job summary

Kentucky Fried Chicken (KFC) in Collinsville, IL seeks a Shift Supervisor to lead a team and drive guest satisfaction. You will own shift results, guide teammates, and assist the Restaurant General Manager in achieving goals around operations and profitability.

You will motivate and mentor staff, ensure clean, welcoming environments, and uphold high standards of service and food quality while communicating updates and promotions to the team and guests.

Qualifications

• Must be 18 years or older.
• Valid driver’s license and reliable transportation.
• Willingness to learn and grow into management roles.

Responsibilities

• Own the results of your shift and impact guest experience.
• Support the General Manager in goals related to building and developing the team, operations metrics and profitability.
• Communicate goals, promotions and business updates clearly.
• Provide a top-notch guest experience with friendly interactions, a clean restaurant and hot & fresh meals.
• Lead a positive and collaborative team environment.

Skills

Leadership

Guest service

Team motivation

Communication

Job description

Kentucky Fried Chicken (KFC) in Collinsville, IL seeks a Shift Supervisor to lead a team and drive guest satisfaction. You will own shift results, guide teammates, and assist the Restaurant General Manager in achieving goals around operations and profitability.

You will motivate and mentor staff, ensure clean, welcoming environments, and uphold high standards of service and food quality while communicating updates and promotions to the team and guests.