Shift Leader - Front of House | Flexible Scheduling & Growth

Chick-fil-A; New York (NY); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Leadership development

Scholarship opportunities

Employee meals

Medical, dental, vision plans

Positive, team-focused environment

Job summary

Chick-fil-A Marble Hill is hiring a Front of House Floor Leader (or Kitchen Floor Leader) to help lead daily operations and deliver an exceptional guest experience. You will coach the team, uphold Chick-fil-A standards, and ensure a safe, clean, and efficient work environment.

The role offers full- or part-time hours with competitive pay, flexible scheduling, and opportunities for leadership development and growth. Employee meals and discounts, plus benefits, are available.

Qualifications

• Previous experience as a shift leader, team lead, supervisor, assistant manager, or restaurant manager required.
• Strong leadership, communication, and people skills.
• Ability to coach and hold team members accountable.
• Reliable, positive, and service-minded.
• Able to multitask in a fast-paced environment.
• Flexible availability.

Responsibilities

• Lead shifts, including opening/closing and key holder duties.
• Coach and train team members while maintaining a positive culture.
• Ensure excellent food quality, safety, cleanliness, and customer service.
• Keep team members accountable to Chick-fil-A standards.
• Support daily operations and complete assigned leadership tasks.
• Maintain a safe, organized, and efficient work environment.

Skills

Leadership

Communication

People skills

Coaching

Multitasking

Flexibility

Job description

We're looking for a motivated Front of House Floor Leader or Kitchen Floor Leader to help lead daily operations, support the team, and deliver an exceptional guest experience. Floor Leaders lead by example, coach team members, and help ensure operational excellence during every shift.

Position Type

• Full-time or Part-time

Benefits

• Competitive pay
• Flexible scheduling (closed Sundays)
• Leadership development and growth opportunities
• Scholarship opportunities
• Employee meals and discounts
• Medical, dental, and vision plans available
• Positive, team-focused work environment

Responsibilities

• Lead shifts, including opening/closing and key holder duties
• Coach and train team members while maintaining a positive culture
• Ensure excellent food quality, safety, cleanliness, and customer service
• Keep team members accountable to Chick-fil-A standards
• Support daily operations and complete assigned leadership tasks
• Maintain a safe, organized, and efficient work environment

Qualifications

• Previous experience as a shift leader, team lead, supervisor, assistant manager, or restaurant manager required
• Strong leadership, communication, and people skills
• Ability to coach and hold team members accountable
• Reliable, positive, and service-minded
• Able to multitask in a fast-paced environment
• Flexible availability
• Able to lift 25–50 lbs and stand for extended periods
• Must be at least 18 years old

Ability to work in a team environment with shared ownership and responsibility. Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Chick-fil-A Marble HIll is locally owned and operated by independent, franchised Operator Senay Mekonen. Mr. Mekonen is committed to investing in the future of his Team Members and give back to the vibrant Bronx community.