Front Of House Leader-Newburgh

Workstream; Evansville (IN); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible scheduling (and closed on Sun

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A Evansville is seeking a Team Leader to support senior leadership by executing daily operations and coaching team members. The role focuses on completing tasks to keep the restaurant running smoothly and developing staff, with opportunities for growth in leadership and strategy.

Responsibilities include leading shifts, training employees, and ensuring superior guest service. The position offers a full-time schedule with Sundays closed and competitive pay in a dynamic restaurant

Qualifications

• Smile and maintain eye contact with guests.
• Speak enthusiastically and create emotional connections with guests.
• Reliable transportation for shifts in a fast-paced restaurant.
• Strong people skills with a desire to serve team members.
• Strong commitment to superior customer service.
• Ability to manage team member behavioral and performance issues.
• Experience as shift lead or supervisor is preferred.

Responsibilities

• Participate in day-to-day operations in a high-volume restaurant.
• Provide immediate and respectful responses to guests' needs.
• Assist in training new hires and set the shift tone as a role model.
• Be a friendly, encouraging team player.
• Open and/or close, lead shifts, and act as key holder.
• Count drawers and finalize day.
• Maintain excellent written and spoken communication.

Skills

Smile

Eye contact

Enthusiasm

Guest service

Team player

Leadership

Communication

Reliability

People skills

Fast-paced

Shift leadership

Job description

A Manager is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.

Position Type:

• Full-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first‑hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Team Leader Responsibilities:

• Participating operationally in day‑to‑day activities in high‑volume, fast‑paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Day In The Life/Schedule

• Monday- Saturday availability | 40-50 hours/week | Sunday and one additional day off each week.
• Time Expectations: During the initial phase (4-6 weeks), the new team member will learn every position in the restaurant and work alongside team members. This individual will spend approximately 32-35 hours/week on shift and 3-6 hours/week off shift to focus on leadership level responsibilities—developing Team Members, planning strategy, attending leadership meetings, etc.
• Overview: You will spend each day thinking for and leading a multi-million-dollar business. You will push team members to be their best while delivering excellent customer service. You will wear multiple hats and have your hand in Innovation & Strategy, Vision, Accountability, Goal Setting, Employee Training & Development, Reviews, Scheduling, Ordering, Inventory, and Budgeting.

Qualifications and Requirements:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast‑paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is required

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people‑focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.