Shift Leader: Fresh-Casual Café, Growth & Flexibility

R365hire; Dallas (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible work schedule

Training Program

FREE Meals

Exciting and dynamic work environment

Opportunities for growth

Job summary

Taziki’s Café is seeking a Shift Leader to manage operations and lead a team in a fast-casual setting. You’ll open, supervise, and close shifts, ensure food safety and guest satisfaction, and support the GM with weekly tasks.

You’ll interact with guests, train staff, and uphold brand standards across the dining room and kitchen. You’ll be expected to drive performance, mentor teammates, and maintain a welcoming, clean environment while following health and safety policies.

Qualifications

• Must be 21 years of age.
• Prior food service experience preferred.
• Must obtain Food Manager certification.
• Must have reliable transportation.
• Exhibit leadership, guest service, and verbal communication skills with guests / team members.
• Ability to thrive in a fast-paced environment, balancing multiple tasks and priorities.
• Ability to follow instructions and adhere to the policies and procedures.
• Demonstrate sound decision making and problem-solving skills.
• Exercise good judgment when dealing with guest situations, complaints and initiates corrective action in the absence of upper management

Responsibilities

• Being a Taziki’s Ambassador for our service, our menu, our story, and our culture
• Embodying our “cafe management” work style by performing store positions when not focused on administrative responsibilities
• Understanding POS (point of sale register) to quickly and correctly place guest orders
• Performing basic back of house functions for all five stations (Grill, Salad, Prep, Roll-Up, Expo)
• Ensuring the quality and accuracy of each and every guest order
• Describing our food with passion and educating our guests on our menu, its ingredients and allergy/dietary alerts for both restaurant and catering orders
• Joyfully connecting with our guests, smiling and welcoming them in the line, at the counters, and in the dining areas
• Maintaining proper hygiene and upholding an appearance that projects a positive company image at all times
• Execute proper Alcohol Handling policies and procedures (refer to state, city, and county policies)
• Performing proper opening and closing responsibilities
• Supporting your GM with assigned weekly operational and administrative tasks
• Maintaining a positive, clean, safe atmosphere and environment for both your guests and your coworkers
• Complying with applicable Health Department standards and leading the team to use safe work practices throughout shift
• Demonstrating a professional attitude and respect for your coworkers, establishment, and the Taziki’s brand

Skills

Leadership

Guest service

Verbal communication

Fast-paced environment

Problem-solving

Education

Food Manager certification

Tools

POS (Point of Sale)

Job description

Taziki’s Café is seeking a Shift Leader to manage operations and lead a team in a fast-casual setting. You’ll open, supervise, and close shifts, ensure food safety and guest satisfaction, and support the GM with weekly tasks.

You’ll interact with guests, train staff, and uphold brand standards across the dining room and kitchen. You’ll be expected to drive performance, mentor teammates, and maintain a welcoming, clean environment while following health and safety policies.