Shift Leader - Flexible Shifts & Guest Experience

Denny’s, Inc.; Las Vegas (NV); On-site; USD 17,000 - 21,000; Full time

Job summary

Denny's, Inc. is seeking a Shift Leader to oversee restaurant operations during assigned shifts and drive guest satisfaction. The leader directs Team Members, manages labor and inventory variance, and ensures adherence to company policies and safety standards.

This position operates under the General Manager and interfaces with Team Members, management, vendors, and guests to maintain service quality and smooth production, including evenings, weekends, and holidays.

Qualifications

Responsibilities

• Responsible for restaurant operations (labor, inventory variance) during assigned shifts.
• Provides production direction to Team Members concisely.
• Sets an example for Team Members by implementing shift plan and ensuring swift production.
• Delegates to encourage teamwork to ensure operations comply with Company standards.
• Motivates Team Members to exceed Guest expectations with food and friendly service.
• Works with team to address Guest feedback and resolve complaints professionally and promptly.
• Complies with government regulations, Market Policy, food safety, Security Policy, and related procedures.
• Reports safety, sanitation, and policy violations to management and implements short-term fixes.
• Motivates Team Members to follow loss control procedures and maintain a safe environment.
• Completes cash reporting, inventory control, and scheduling checklists during shift.
• May perform essential functions listed in the Team Member job description.
• Flexible to work evenings, weekends, and holidays.
• Punctual and dependable attendance on assigned shifts.

Job description

Denny's, Inc. is seeking a Shift Leader to oversee restaurant operations during assigned shifts and drive guest satisfaction. The leader directs Team Members, manages labor and inventory variance, and ensures adherence to company policies and safety standards.

This position operates under the General Manager and interfaces with Team Members, management, vendors, and guests to maintain service quality and smooth production, including evenings, weekends, and holidays.