Shift Leader: Flexible Scheduling & Team Leadership

Workstream; Oklahoma City (OK); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Closed on Sundays

Learn from experienced Operator and Le

Growth and development

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A is seeking a Shift Leader 1 to support senior leadership in executing daily operations at the Penn Square Mall location. You will lead shifts, coach team members, and ensure speedy, courteous service while upholding the company culture.

The role includes managing open/close duties, leading by example, and maintaining high standards of customer service in a fast-paced environment.

Qualifications

• Smile is expected as part of the role.
• Eye contact and enthusiastic communication are encouraged.
• Ability to build emotional connections with guests.

Responsibilities

• Participate in day-to-day operations in a high-volume restaurant.
• Respond promptly to guest needs with respect.
• Assist in training new hires and set a positive shift tone.
• Be a friendly, encouraging team player.
• Open and/or close, lead shifts, key holder.
• Count drawers and finalize daily results.
• Exhibit strong written and spoken communication.

Skills

Smile

Eye contact

Speak Enthusiastically

Emotional connections

Reliable transportation

Fast-paced environment

People skills

Customer service

Team member issues

Team environment

Prior work experience

Job description

Chick-fil-A is seeking a Shift Leader 1 to support senior leadership in executing daily operations at the Penn Square Mall location. You will lead shifts, coach team members, and ensure speedy, courteous service while upholding the company culture.

The role includes managing open/close duties, leading by example, and maintaining high standards of customer service in a fast-paced environment.