Shift Leader - Flexible Scheduling & Team Leadership

Franchise DQ; Blue Jay (CA); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Flexible schedules

Competitive pay

Free meal on days you are working

Job summary

Dairy Queen is seeking a motivated shift leader to oversee daily operations during designated shifts and supervise staff. You will create shift schedules, handle no-shows, delegate tasks, manage cash, and report issues to the store manager.

The ideal candidate will lead a team, ensure accuracy of duties, and maintain smooth, efficient workflows throughout each shift. Flexible schedules and competitive pay are offered.

Qualifications

• Experience as Shift Leader or in a similar retail role.
• Experience creating shift schedules.
• Excellent communication and interpersonal skills.

Responsibilities

• Supervising employees, assigning duties, and creating a shift schedule.
• Monitoring team performance and ensuring duties are performed efficiently.
• Reporting issues to management.
• Managing employee requests and transgressions.
• Ensuring compliance with company policies, health and safety standards.
• Coaching team members and training new staff.
• Opening and closing registers, handling daily intake, and preparing cash deposits.
• Handling customer issues and employee disputes.

Skills

Leadership

Communication

Scheduling

Team supervision

Problem-solving

Education

High school diploma/GED

Job description

Dairy Queen is seeking a motivated shift leader to oversee daily operations during designated shifts and supervise staff. You will create shift schedules, handle no-shows, delegate tasks, manage cash, and report issues to the store manager.

The ideal candidate will lead a team, ensure accuracy of duties, and maintain smooth, efficient workflows throughout each shift. Flexible schedules and competitive pay are offered.