Shift Leader - Flexible Scheduling & Team Coaching

Carl's Jr.14080 Francisquito AveBaldwin ParkCA91706; Baldwin Park (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

Carl’s Jr. in Baldwin Park, CA is seeking a Shift Leader to oversee daily operations and supervise staff in the absence of the General Manager. The role focuses on delivering fast, friendly service and ensuring product quality for every guest.

The Shift Leader is responsible for planning daily routines, opening/closing the restaurant, and supporting management in achieving sales and cost goals while upholding company standards.

Qualifications

• Must be 18 years of age.
• High school diploma or equivalent.
• Ability to lift up to 40 lbs.
• Ability to stand for long periods.
• Comfortable working in walk-in coolers and freezers.
• Vision abilities to include distance, color, depth and peripheral vision.
• Ability to operate a computer and/or cash register.
• Willing to cross-train on various positions within the restaurant.

Responsibilities

• Provide high-energy guest service and a quality product that drives guest satisfaction.
• Lead and supervise shift staff in management's absence.
• Plan, organize and execute daily operational routines and paperwork.
• Open and/or close the restaurant as directed.
• Support management decisions and directives.
• Adhere to POS and cash handling procedures.
• Resolve guest questions and issues promptly with management involvement.
• Delegate tasks and set goals to drive results.

Skills

Guest service

Team leadership

Operational planning

Education

High school diploma or equivalent

Job description

Carl’s Jr. in Baldwin Park, CA is seeking a Shift Leader to oversee daily operations and supervise staff in the absence of the General Manager. The role focuses on delivering fast, friendly service and ensuring product quality for every guest.

The Shift Leader is responsible for planning daily routines, opening/closing the restaurant, and supporting management in achieving sales and cost goals while upholding company standards.