Shift Leader - Flexible Schedules & Growth in Food Service

Henry Investment Group; Duluth (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Salata is seeking a Shift Leader to assist the Store Manager and coordinate activities across staff levels. The role focuses on supervising timely staff arrivals, maintaining a clean facility, and delivering exceptional customer service.

You will train new hires on standards and procedures, address customer concerns, and uphold company policies while representing Salata professionally with guests and vendors.

Qualifications

• Outgoing and friendly; sense of urgency; ability to take direction.
• Motivates and leads by example; provides exceptional customer service.

Responsibilities

• Monitor and supervise arrival of scheduled employees and scheduling conflicts.
• Address customer concerns regarding products, services, or staff interactions.
• Set tasks for staff to maintain a clean workplace, restrooms, and public spaces.
• Train new hires on company standards and procedures for customer service and prep.
• Oversee policy compliance and safety practices; administer tests for understanding.
• Recognize outstanding employees and maintain professional representation of the company.
• Represent Salata professionally with guests, associates, and vendors.

Skills

Customer service

Leadership

Communication

Education

High school diploma or GED

Tools

Company databases

Software troubleshooting

Job description

Salata is seeking a Shift Leader to assist the Store Manager and coordinate activities across staff levels. The role focuses on supervising timely staff arrivals, maintaining a clean facility, and delivering exceptional customer service.

You will train new hires on standards and procedures, address customer concerns, and uphold company policies while representing Salata professionally with guests and vendors.