Shift Leader

Henry Investment Group; Alpharetta (GA); On-site; USD 1,653,000 - 2,204,000; Part time

Job summary

Salata in Alpharetta, GA is seeking a Part Time Shift Leader to assist the Store Manager and oversee day-to-day staff operations. The role emphasizes excellent customer service, staff supervision, and adherence to food safety standards in a fast-paced environment.

Candidates should have restaurant experience, a Food Manager Certification if required, and strong leadership with the ability to train new hires and handle scheduling challenges.

Qualifications

• High school diploma or GED preferred.
• Restaurant/food service experience required
• Strong leadership and customer service skills
• Ability to work in a standing position for long periods
• Experience managing daily staff in retail/food service
• Proven ability to lead a diverse team while following policy

Responsibilities

• Monitor and supervise scheduled staff to ensure adequate coverage
• Address customer concerns regarding products and service
• Assign tasks to ensure a clean, well-stocked workplace and restrooms
• Resolve issues per company policy and uphold standards of behavior
• Train new hires on procedures, service standards and safety practices
• Conduct tests to confirm staff understand policy changes and allergen information
• Recognize and highlight outstanding employees and ensure professional conduct
• Represent the company professionally to guests, staff, and vendors
• Maintain and enhance the Salata brand image in guest interactions
• Communicate effectively with team members and other departments

Skills

Leadership

Customer service

Communication

Staff supervision

Education

High school diploma or GED

Tools

POS system

Job description

Part Time Liberty Village - Salata, Alpharetta, GA, US

Salata is committed to the highest quality in everything we do — especially our people!

We'relooking for team members at all levels who strive for the best in life — who value a spotless,supportiveand flexible work environment; who cares about our customers and the healthy and fresh food we serve; and who want the opportunity to grow.

At Salata, there is no menu — our salads and wraps are fully customizable. In that spirit, we offer flexible schedules for a diversity of styles and personalities, along with competitive pay and benefits.

Salata Shift Leadersassistthe Store Manager on all levels when needed. Directly supervises andcoordinateactivities across all levels of the staff.

What's Required: Shift Leaders are outgoing and friendly, have a sense of urgency and can take direction. Motivates and leads by example and exceptional customer service. Restaurant experience isrequiredalong with Food Manager Certification.

Responsibilities:

• Monitor and supervise thetimelyarrival of scheduled employees, be aware of unforeseen challenges like scheduling conflicts and see to it the business is adequately staffed
• Address customer concerns in reference to products, servicesrenderedor employee interactions
• Establish tasks for employees to ensure a clean workplace, this includes stocking supplies andmaintainingclean restrooms and public spaces
• Activelyseekto resolve any concerns while adhering to the company policy and standards of behavior
• Train new hires on the standards and procedures of the company, from how to handle a negative customer experience to how to properly serve customers and proper prep procedures
• Oversee and administer tests to see that all employees have a firm understanding of company policy, such as schedule changes and calling into work to allergen information and safe practices
• Recognize outstanding employees for exemplary work and call attention to workers that are professional and meet their goals
• Represent the company in a professional manner at all times
• Maintain and enhance the company's image when interacting with guests,associatesand vendors
• Must be able to communicate well and get along with others

Qualifications:

• High school diploma or GED certificate is preferred
• Food handling certification and experience is essential in food service industry positions
• Ability toproperly and accurately assess situations quicklywhile adhering to company policies
• Ability to work in the standing position for hours at a time
• Experience managing the daily staff of a restaurant or retail store
• Facilitate a positive environment and support a safe and productive workplace
• Proven leadership and experience managing a diverse team is preferred
• Ability to use company databases and software, as well as the ability to troubleshoot common software problems
• Effective in prioritizing daily tasks while accounting for unforeseen challenges

Salata is an equal employment opportunity employer.