Shift Leader — Flexible Hours, Training & Growth

McDonald's; Luverne (AL); Presencial; USD 17.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible scheduling

PTO & Paid Vacation

Telehealth (Doctor on Demand)

$3,000/year in college tuition support

Same day pay

McDonald’s training and advancement

Free meals + 30% National Employee DIS

Exclusive discount program

Descripción de la vacante

Murphy Family Restaurants is a family-owned McDonald’s franchisee seeking a Shift Manager to lead shifts, drive quality service, and supervise crew and other managers in a fast-paced environment.

The role requires at least 1 year of management experience, preferably in quick service, with flexible scheduling for part-time or full-time work. The ideal candidate will promote safety, food quality, and guest satisfaction on every shift.

Formación

• At least 1 year of management experience, preferably in a quick service restaurant
• Strong customer service and support focus
• Ability to communicate effectively and professionally
• Make decisions and provide solutions in a fast-paced environment

Responsabilidades

• Plan for each shift (i.e., crew positioning, stock levels); monitor crew performance during the shift, take action to ensure the team is meeting McDonald’s standards
• Maintain safety and security during the shift; ensure cash controls are in place during the shift (safe contents, skims, deposits, cash +/-)
• Oversee profitability of the shift; manage labor and food cost
• Responsible for meeting targets during their shift; identify danger zones and effectively give direction
• Handle and oversee crew schedules; coordinate breaks for the team; enforce labor laws and company policies; drive and expect a high level of performance from the team
• Supervise and lead food safety procedures and cleanliness measures to meet McDonald’s standards
• Address customer concerns; follow customer recovery process when necessary
• Provide encouraging leadership for crew and managers to provide an outstanding guest experience
• Cultivate and encourage training, education, and continued learning within the restaurant
• Assist assigned Department (People, Kitchen, or Guest Services) meet their goals*Other duties as assigned

Conocimientos

Management experience

Leadership

Customer service

Effective communication

Descripción del empleo

Murphy Family Restaurants is a family-owned McDonald’s franchisee seeking a Shift Manager to lead shifts, drive quality service, and supervise crew and other managers in a fast-paced environment.

The role requires at least 1 year of management experience, preferably in quick service, with flexible scheduling for part-time or full-time work. The ideal candidate will promote safety, food quality, and guest satisfaction on every shift.