Shift Leader - Flexible Hours, Training & Growth

McDonald's Restaurants Limited; East Chicago (IN); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Paid Time Off

Flexible Schedules

Medical, Dental & Vision Insurance

Tuition Reimbursement & EducationalAss

Employee Discounts & Free Meals

Training & Advancement Opportunities

Job summary

McDonald's Corporation in the United States is seeking a Shift Manager to lead restaurant operations, oversee crew schedules, and ensure guest satisfaction across shifts.

You will coach crew and managers, uphold food safety and cleanliness, respond quickly to issues, and drive performance while delivering friendly, fast service to customers.

This role offers flexible scheduling, opportunities for training, and a supportive team in a franchise-owned McDonald's.

Qualifications

• Experience leading teams in a fast-paced food-service environment.
• Strong focus on guest satisfaction and service quality.
• Ability to communicate clearly and resolve issues quickly.

Responsibilities

• Lead the experience: Handle and oversee crew schedules
• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
• Take action first: Take measures around safety, security, inventory, and profitability
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
• Be results oriented: Drive and expect a high level of performance from the team

Skills

Leadership

Customer service

Communication

Problem solving

Job description

McDonald's Corporation in the United States is seeking a Shift Manager to lead restaurant operations, oversee crew schedules, and ensure guest satisfaction across shifts.

You will coach crew and managers, uphold food safety and cleanliness, respond quickly to issues, and drive performance while delivering friendly, fast service to customers.

This role offers flexible scheduling, opportunities for training, and a supportive team in a franchise-owned McDonald's.