Shift Leader: Flexible Hours, Training & Growth

McDonald's Restaurants Limited; South Holland (IL); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Paid Time Off

Flexible Schedules

Medical, Dental & Vision Insurance

Tuition Reimbursement & Educational

Employee Discounts & Free Meals

Training & Advancement Opportunities

Job summary

McDonald’s Corporation in the United States is hiring a Shift Manager to lead crew scheduling, staff coaching, and daily operations, ensuring a welcoming guest experience and consistent service. You will supervise and motivate team members, uphold cleanliness, manage inventory and safety protocols, and drive performance through coaching and analytics.

This role emphasizes safety, food quality, teamwork, and cost controls, with opportunities for training and advancement in a fast-paced franchise

Qualifications

• For Shift Manager, ability to lead and motivate crew and managers.
• Strong customer service focus and guest satisfaction mindset.
• Effective communication and anticipation of needs in a fast environment.
• Ability to provide solutions and make timely decisions to keep operations smooth.

Responsibilities

• Lead the experience: oversee crew schedules and shift coverage.
• Provide leadership to deliver outstanding guest experiences.
• Supervise food safety and cleanliness to meet McDonald’s standards.
• Take action on safety, security, inventory, and profitability.
• Encourage training and continuous learning within the restaurant.
• Drive high performance and accountability across the team.

Skills

Customer service

Team leadership

Communication skills

Fast-paced decision-making

Job description

McDonald’s Corporation in the United States is hiring a Shift Manager to lead crew scheduling, staff coaching, and daily operations, ensuring a welcoming guest experience and consistent service. You will supervise and motivate team members, uphold cleanliness, manage inventory and safety protocols, and drive performance through coaching and analytics.

This role emphasizes safety, food quality, teamwork, and cost controls, with opportunities for training and advancement in a fast-paced franchise