Shift Manager: Flexible Hours, Training & Growth

Harri; Town of Florida (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Tuition reimbursement

Training and advancement

Free meals

Employee discounts

Job summary

McDonald’s is seeking a Shift Manager in the United States to oversee daily restaurant operations, manage crew schedules, and provide leadership to ensure a superior guest experience. This role emphasizes teamwork, safety, and continuous learning within a fast-paced environment.

You will motivate staff, enforce McDonald’s standards, and drive profitability while delivering exceptional service. Equal opportunity employer with accommodations available.

Qualifications

• Passion for helping and serving others (guests and team members).
• Strong guest service and support focus.
• Ability to communicate effectively and anticipate guest needs.
• Ability to provide solutions and make decisions in a fast-paced environment.
• Certified through McDonald’s Leadership Transitions Class.

Responsibilities

• Lead the experience: Handle and oversee crew schedules.
• Inspire and Empower: Provide leadership for crew and managers to deliver guest experience.
• Supervise and lead food safety and cleanliness measures to meet McDonald’s standards.
• Take measures around safety, security, inventory, and profitability.
• Cultivate and encourage training, education, and continued learning within the restaurant.
• Be results-oriented: Drive and expect high performance from the team.

Skills

Guest service focus

Communication skills

Decision making

Leadership training

People management

Job description

McDonald’s is seeking a Shift Manager in the United States to oversee daily restaurant operations, manage crew schedules, and provide leadership to ensure a superior guest experience. This role emphasizes teamwork, safety, and continuous learning within a fast-paced environment.

You will motivate staff, enforce McDonald’s standards, and drive profitability while delivering exceptional service. Equal opportunity employer with accommodations available.