Shift Leader: Flexible Hours, Lead & Elevate Team

Dunkin'; Montowese (CT); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Flexible schedules

Competitive pay

FREE Meal on days you are working

Job summary

Dunkin' is seeking a motivated Shift Leader to oversee daily operations during shifts, supervise staff, and ensure outstanding service for customers. You will create shift schedules, manage no-shows, delegate tasks, handle cash deposits, and report issues to the store manager.

The ideal candidate can lead a team, maintain smooth workflows, and uphold Dunkin's standards for service and safety. This role emphasizes strong communication and organizational skills within a fast-paced retail

Qualifications

• High school diploma or GED required.
• Previous experience as a Shift Leader in retail.
• Experience creating shift schedules.
• Excellent communication and interpersonal skills.
• Strong leadership and organizational skills.
• Confident problem-solver and team player.

Responsibilities

• Supervising employees, assigning duties, and creating a shift schedule.
• Monitoring team performance and ensuring duties are performed efficiently.
• Reporting issues to management.
• Managing employee requests and transgressions.
• Ensuring policy, health, and safety compliance.
• Coaching staff and training new team members.
• Opening and closing registers and handling cash deposits.
• Resolving customer issues and employee disputes.

Skills

Leadership

Communication

Interpersonal skills

Organizational skills

Problem solving

Team player

Education

HS diploma or GED

Tools

Shift scheduling

Job description

Dunkin' is seeking a motivated Shift Leader to oversee daily operations during shifts, supervise staff, and ensure outstanding service for customers. You will create shift schedules, manage no-shows, delegate tasks, handle cash deposits, and report issues to the store manager.

The ideal candidate can lead a team, maintain smooth workflows, and uphold Dunkin's standards for service and safety. This role emphasizes strong communication and organizational skills within a fast-paced retail