Shift Leader - Flexible Schedule, Growth & 401k

Dunkin' Donuts; Town of Goshen (NY); Hybrid; USD 23,000 - 26,000; Full time

Benefits offered by this job

401k

Mental health support (10 BetterHelp)”

Paid time off

Healthcare options and discounts

Growth and training opportunities

Job summary

Dunkin’ Donuts is seeking a Shift Leader to guide a fast-paced team, uphold brand standards, and ensure excellent guest service. You’ll lead by example, coach crew, and manage shift priorities while keeping operations safe and efficient.

The role emphasizes a calm, customer-focused leader who can quickly think on their feet and help the team grow through training and performance wins. Competitive pay and benefits may apply.

Qualifications

• Must demonstrate people-first leadership and strong communication skills.
• Experience in food service, retail, or team leadership is a plus.
• Basic math and computer skills are required.
• Calm, focused leader capable of fast, smart decision-making.
• Commitment to cleanliness, safety, and a fun work environment.

Responsibilities

• Leading by example and creating a positive, team-first atmosphere.
• Coaching and motivating crew members to deliver guest experiences.
• Managing shift priorities, setting goals, and celebrating wins.
• Following brand standards and safety guidelines to keep operations smooth.
• Solving problems on the fly and keeping the team focused and efficient.
• Supporting training efforts and helping team members grow.

Skills

People-first leadership

Strong communication

Food service experience

Basic math

Basic computer skills

Calm, focused leadership

Maintaining cleanliness and safety

Job description

Dunkin’ Donuts is seeking a Shift Leader to guide a fast-paced team, uphold brand standards, and ensure excellent guest service. You’ll lead by example, coach crew, and manage shift priorities while keeping operations safe and efficient.

The role emphasizes a calm, customer-focused leader who can quickly think on their feet and help the team grow through training and performance wins. Competitive pay and benefits may apply.