Shift Leader: Flexible Hours & Growth Path

Dunkin' Donuts; Monroe (NJ); Hybrid; USD 30,000 - 40,000; Full time

Benefits offered by this job

Weekly Pay

Flexible scheduling

Career growth and training

Medical, dental, and vision insurance

Paid time off

Tuition assistance

Discounted Dunkin’ products

Employee rewards programs

401(k) options

Employee Assistance Program (EAP)

Job summary

At Dunkin’, the Shift Leader plays a crucial role in supporting daily operations, coaching team members, and ensuring a great guest experience. This role values individuals who can lead by example and create a positive, team-oriented environment while maintaining brand standards.

The ideal candidate will have previous supervisory experience, strong leadership, and communication skills, contributing to a fun and efficient work atmosphere.

Qualifications

• Prior experience in a supervisory or team lead role (food service or retail preferred).
• Strong communication and leadership skills.
• Ability to multitask and work well under pressure.
• Must be at least 18 years old.
• Willingness to work a flexible schedule including early mornings, evenings, weekends, and holidays.

Responsibilities

• Lead by example and ensure a positive, team-oriented shift experience.
• Support the management team by assigning tasks and coaching crew members.
• Provide fast, friendly, and accurate service to all guests.
• Maintain store cleanliness and ensure food safety procedures are followed.
• Monitor shift performance and help meet sales and labor targets.
• Open and close the restaurant as needed.
• Handle minor customer concerns and elevate as needed.

Skills

Supervisory experience

Strong communication skills

Leadership skills

Multitasking

Positive attitude

Job description

At Dunkin’, the Shift Leader plays a crucial role in supporting daily operations, coaching team members, and ensuring a great guest experience. This role values individuals who can lead by example and create a positive, team-oriented environment while maintaining brand standards.

The ideal candidate will have previous supervisory experience, strong leadership, and communication skills, contributing to a fun and efficient work atmosphere.