Shift Leader - Flexible Hours, Fun Bakery Team

Insomniacookies; Greensboro (NC); On-site; USD 17,908 - 23,419; Part time

Benefits offered by this job

Flexible part-time schedules

Excellent training & mentorship

Job stability with a growing company

Growth/promotion opportunities

Fun, exciting team environment

Free cookies with every shift

Job summary

Insomnia Cookies in Greensboro, NC is seeking a Shift Leader to supervise daily operations during your shift, ensuring excellent customer service and smooth bakery flow. You will lead a team, manage tasks, and train staff while upholding safety and quality standards.

Requirements include at least 1 year in a customer service role, POS experience, strong communication and time management, and the ability to lift up to 40 lbs.

Qualifications

• At least 1 year of customer service experience.
• POS systems experience.
• Excellent communication, time management, and people skills.
• Outgoing, friendly and patient demeanor.
• Detail oriented and results driven.
• Ability to lead by example and motivate others.
• Able to lift up to 40 lbs.
• Legally eligible to work in the United States.
• Must be 18 years or older.

Responsibilities

• Provide exceptional customer service and quality products during your shift.
• Support store leadership by maintaining operations and communicating information.
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning.
• Lead the cookie crew and collaborate with team members.
• Ensure a safe, clean working environment and follow food safety practices.
• Manage cash handling and deposits.

Skills

Customer service

Communication

Time management

Leadership

Cash handling

Food safety

Team motivation

Tools

POS systems

Job description

Insomnia Cookies in Greensboro, NC is seeking a Shift Leader to supervise daily operations during your shift, ensuring excellent customer service and smooth bakery flow. You will lead a team, manage tasks, and train staff while upholding safety and quality standards.

Requirements include at least 1 year in a customer service role, POS experience, strong communication and time management, and the ability to lift up to 40 lbs.