Shift Leader - Flexible Hours & Career Growth

McDonald's; Wadsworth (OH); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive wages

Referral Bonus

Health Insurance

Flexible scheduling

Paid time off

Tuition reimbursement and/or education

Training and advancement opportunities

Free meals

Job summary

McDonald's is seeking a Shift Manager to oversee crew scheduling and guest experience, delivering high-quality service in a fast-paced environment. You will lead teams, uphold food safety standards, and drive profitability while fostering training and development opportunities within the restaurant.

The role emphasizes teamwork, effective communication, and proactive decision-making to maintain exceptional customer satisfaction and operational excellence.

Qualifications

• Passion for helping and serving others (customers and fellow team members).
• Strong customer service and support focus.
• The ability to communicate effectively and anticipate customer needs.
• To provide solutions and make decisions in a fast-paced environment.

Responsibilities

• Lead the experience: Handle and oversee crew schedules
• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald's standards
• Take action first: Take measures around safety, security, inventory, and profitability
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
• Be results oriented: Drive and expect a high level of performance from the team

Skills

People leadership

Customer service

Communication

Decision making

Job description

McDonald's is seeking a Shift Manager to oversee crew scheduling and guest experience, delivering high-quality service in a fast-paced environment. You will lead teams, uphold food safety standards, and drive profitability while fostering training and development opportunities within the restaurant.

The role emphasizes teamwork, effective communication, and proactive decision-making to maintain exceptional customer satisfaction and operational excellence.