Shift Leader: Flexible Hours, Growth & Perks

McDonald's; Washington (IA); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Competitive pay

Discounts & meals

Paid time off

Tuition assistance

Training & advancement

Direct deposit

401k plan

Health benefits

Job summary

McDonald’s is seeking a Shift Manager to lead the guest experience and restaurant operations. You’ll schedule crew, supervise food safety, and coach team members to deliver fast, friendly service in a fast-paced environment.

Ideal candidates demonstrate passion for helping others, strong customer service focus, and the ability to communicate effectively under pressure, driving team performance and guest satisfaction.

Qualifications

• Passion for helping and serving others.
• Strong customer service and support focus.
• The ability to communicate effectively and anticipate customer needs.
• Provide solutions and make decisions in a fast-paced environment.

Responsibilities

• Lead the experience: Handle and oversee crew schedules.
• Inspire and Empower: Provide leadership for crew and managers to deliver outstanding guest experience.
• Understand that teamwork is key: Supervise food safety and cleanliness to meet McDonald’s standards.
• Take action first: Implement measures around safety, security, inventory, and profitability.
• Never stop learning: Encourage training and continued learning within the restaurant.
• Be results oriented: Drive and expect high performance from the team.

Skills

Customer service

Communication

Team leadership

Problem solving

Job description

McDonald’s is seeking a Shift Manager to lead the guest experience and restaurant operations. You’ll schedule crew, supervise food safety, and coach team members to deliver fast, friendly service in a fast-paced environment.

Ideal candidates demonstrate passion for helping others, strong customer service focus, and the ability to communicate effectively under pressure, driving team performance and guest satisfaction.