Shift Leader - Fast-Track to Management

Whitewater Express; Cincinnati (OH); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Hourly pay with tips

Flexible scheduling

Paid training

Promotion opportunities

401(k) with company match

Health insurance

Free weekly car washes

Team-oriented environment

Job summary

WhiteWater Express in Cincinnati, OH is hiring a Shift Leader to drive daily shift operations, support a growing team, and deliver excellent customer service. This full-time role offers hands-on leadership, training, and a fast-paced environment that keeps you on your feet throughout the shift.

The position pays $15–$17 per hour plus biweekly tips. No prior car wash experience is required, as paid training and clear promotion paths are provided to develop leadership skills and advance within the

Qualifications

• 18+ years old.
• High School Diploma (or equivalent).
• Previous leadership, retail, hospitality, or customer service experience preferred.
• Able to lift up to 50 lbs and stay active throughout the shift.

Responsibilities

• Support daily shift operations and assist with team oversight.
• Ensure team members understand and complete their responsibilities.
• Provide excellent customer service and resolve customer concerns.
• Help customers choose wash packages and memberships.
• Monitor equipment performance and report maintenance needs.
• Assist with incident reports and operational documentation.
• Ensure safety policies and procedures are followed.
• Support store opening and closing procedures.
• Maintain site cleanliness, organization, and wash quality.
• Encourage a positive, team-focused work environment.

Skills

Leadership

Customer service

Team communication

Reliability

Education

High School Diploma

Job description

WhiteWater Express in Cincinnati, OH is hiring a Shift Leader to drive daily shift operations, support a growing team, and deliver excellent customer service. This full-time role offers hands-on leadership, training, and a fast-paced environment that keeps you on your feet throughout the shift.

The position pays $15–$17 per hour plus biweekly tips. No prior car wash experience is required, as paid training and clear promotion paths are provided to develop leadership skills and advance within the