Shift Leader: Fast-Paced Team Leadership & Growth

Bojangles'; Forest (VA); On-site; USD 29,000 - 38,000; Full time

Job summary

Bojangles' in Forest, VA is hiring Shift Leaders to guide teams during busy shifts and maintain the fast, friendly service the brand is known for.

As a Shift Leader you’ll train new team members, assign tasks, coach on the floor, and help keep food safety, cleanliness, and operations running smoothly.

This role offers growth into management, on-the-job leadership development, and a local franchise culture that values teamwork, respect, and dependable performance.

Qualifications

• Prior experience in food service or hospitality preferred.
• Leadership qualities, even without formal management experience.
• Reliable, punctual, and committed to teamwork.
• Comfortable working in a fast-paced, high-energy environment.
• Willing to learn and take on new responsibilities.
• Flexible availability, including nights, weekends, and holidays.

Responsibilities

• Lead by example during active shifts—setting the tone for service, quality, and pace
• Assign tasks, manage crew flow, and ensure shift checklists are completed
• Help train new team members and offer real-time coaching during shifts
• Maintain food safety, cleanliness, and operational standards
• Handle minor guest complaints with professionalism and urgency
• Communicate clearly with management about needs, concerns, and wins
• Support drive-thru, front counter, kitchen, or any area as needed

Skills

Food service experience

Leadership

Reliability

Flexible schedule

Team player

Job description

Bojangles' in Forest, VA is hiring Shift Leaders to guide teams during busy shifts and maintain the fast, friendly service the brand is known for.

As a Shift Leader you’ll train new team members, assign tasks, coach on the floor, and help keep food safety, cleanliness, and operations running smoothly.

This role offers growth into management, on-the-job leadership development, and a local franchise culture that values teamwork, respect, and dependable performance.