Shift Lead - Fast-Paced Food Service Leadership Path

Bojangles'; Eden (NC); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Growth opportunities

Leadership training

People-first culture

Job summary

Bojangles' in Eden, NC is seeking Shift Leaders to guide teams and keep shifts running smoothly while maintaining the fast, friendly service the brand is known for. You’ll be the go-to person on shift, shaping the guest experience and ensuring quality and pace.

The role offers on-site leadership training, growth opportunities into management, and a people-first culture that emphasizes respect, effort, and teamwork across the local franchise.

Qualifications

• Experience in food service or hospitality.
• Leadership qualities demonstrated, even without formal management.
• Reliable, punctual, and committed to teamwork.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Lead by example during active shifts, setting the tone for service, quality, and pace.
• Assign tasks, manage crew flow, and ensure shift checklists are completed.
• Train new team members and offer real-time coaching during shifts.
• Maintain food safety, cleanliness, and operational standards.
• Handle minor guest complaints with professionalism and urgency.
• Communicate with management about needs, concerns, and wins.
• Support drive-thru, front counter, kitchen, or any area as needed.

Skills

Leadership

Teamwork

Reliability

Flexibility

Customer service

Job description

Bojangles' in Eden, NC is seeking Shift Leaders to guide teams and keep shifts running smoothly while maintaining the fast, friendly service the brand is known for. You’ll be the go-to person on shift, shaping the guest experience and ensuring quality and pace.

The role offers on-site leadership training, growth opportunities into management, and a people-first culture that emphasizes respect, effort, and teamwork across the local franchise.