Shift Leader: Grow with a Fast-Paced, Team-Driven Crew

Bojangles'; Snellville (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Bojangles in Snellville, GA is seeking a Shift Leader to guide the team during busy shifts while upholding the brand’s fast, friendly service and high standards. You’ll be the go-to person on shift, keeping operations running smoothly and ensuring customer satisfaction.

You’ll train new team members, coach staff in real time, and maintain safety and cleanliness across the front of house and kitchen. This role offers on-site work, growth into management, and a people-first culture.

Qualifications

• Prior experience in food service or hospitality preferred.
• Leadership qualities, even without formal management experience.
• Reliable, punctual, and committed to teamwork.

Responsibilities

• Lead by example during active shifts—setting the tone for service, quality, and pace.
• Assign tasks, manage crew flow, and ensure shift checklists are completed.
• Help train new team members and offer real-time coaching during shifts.
• Maintain food safety, cleanliness, and operational standards.
• Handle minor guest complaints with professionalism and urgency.
• Communicate clearly with management about needs, concerns, and wins.
• Support drive-thru, front counter, kitchen, or any area as needed.

Skills

Leadership

Customer service

Training & coaching

Reliability

Teamwork

Job description

Bojangles in Snellville, GA is seeking a Shift Leader to guide the team during busy shifts while upholding the brand’s fast, friendly service and high standards. You’ll be the go-to person on shift, keeping operations running smoothly and ensuring customer satisfaction.

You’ll train new team members, coach staff in real time, and maintain safety and cleanliness across the front of house and kitchen. This role offers on-site work, growth into management, and a people-first culture.