Shift Leader: Fast-Paced Team with Growth Path

Bojangles'; Riverdale Park (MD); On-site; USD 18,000 - 23,000; Full time

Job summary

Bojangles’ is hiring Shift Leaders for Riverdale, GA to lead during active shifts, set the tone for service, train crew, and ensure food safety and quality. This role is essential for maintaining Bojangles’ fast, friendly service during busy periods.

You’ll be the go-to person on shift, coordinating tasks, coaching teammates, and supporting drive-thru, front counter, and kitchen operations. Growth into management opportunities is highlighted by a people-first culture.

Qualifications

• Prior experience in food service or hospitality preferred.
• Leadership qualities, even without formal management experience.
• Reliable, punctual, and committed to teamwork.
• Comfortable working in a fast-paced, high-energy environment.
• Willing to learn and take on new responsibilities.
• Flexible availability, including nights, weekends, and holidays.

Responsibilities

• Lead by example during active shifts—setting the tone for service, quality, and pace.
• Assign tasks, manage crew flow, and ensure shift checklists are completed.
• Help train new team members and offer real-time coaching during shifts.
• Maintain food safety, cleanliness, and operational standards.
• Handle minor guest complaints with professionalism and urgency.
• Communicate clearly with management about needs, concerns, and wins.
• Support drive-thru, front counter, kitchen, or any area as needed.

Skills

Leadership

Customer service

Communication

Reliability

Job description

Bojangles’ is hiring Shift Leaders for Riverdale, GA to lead during active shifts, set the tone for service, train crew, and ensure food safety and quality. This role is essential for maintaining Bojangles’ fast, friendly service during busy periods.

You’ll be the go-to person on shift, coordinating tasks, coaching teammates, and supporting drive-thru, front counter, and kitchen operations. Growth into management opportunities is highlighted by a people-first culture.