Shift Leader: Fast-Paced Team Lead with Growth & Training

Whitewatercw; Cincinnati (OH); Hybrid; USD 21,000 - 23,000; Full time

Benefits offered by this job

401(k) with company match

Medical, Dental & Vision insurance

Paid training

Free weekly car washes

Job summary

WhiteWater Express is seeking a Shift Leader for full-time, offering a starting pay of $15–$17/hour plus biweekly tips. The role emphasizes leadership, customer service, and smooth shift operations in a fast-paced car wash environment.

Paid training is provided, and internal promotion from within is highlighted. Applicants should be at least 18, possess a high school diploma or equivalent, and be able to work outdoors in varying weather.

Qualifications

• 18+ years old
• High School Diploma or equivalent required
• Previous leadership, retail, hospitality, or customer service experience preferred
• Able to lift up to 50 lbs and stay active during shift

Responsibilities

• Support daily shift operations and assist with team oversight
• Ensure team members understand and complete their responsibilities
• Provide excellent customer service and resolve customer concerns
• Help customers choose wash packages and memberships
• Monitor equipment performance and report maintenance needs
• Assist with incident reports and operational documentation
• Ensure safety policies and procedures are followed
• Support store opening and closing procedures
• Maintain site cleanliness, organization, and wash quality
• Encourage a positive, team-focused work environment

Skills

Team leadership

Customer service

Communication

Problem solving

Education

High School Diploma or equivalent

Job description

WhiteWater Express is seeking a Shift Leader for full-time, offering a starting pay of $15–$17/hour plus biweekly tips. The role emphasizes leadership, customer service, and smooth shift operations in a fast-paced car wash environment.

Paid training is provided, and internal promotion from within is highlighted. Applicants should be at least 18, possess a high school diploma or equivalent, and be able to work outdoors in varying weather.