Shift Leader - Fast-Track to Management

Whitewatercw; Cincinnati (OH); On-site; USD 31,000 - 35,000; Full time

Benefits offered by this job

Paid training

Flexible scheduling

401(k) with company match

Health, Dental & Vision insurance

Promotion opportunities

Free weekly car washes

Team-oriented environment

Job summary

WhiteWater Express is seeking a Shift Leader 516 for full-time employment. The role offers starting pay of $15–$17/hour plus biweekly tips and opportunities for growth within the company. Paid training is provided, with no prior car wash experience needed.

You’ll lead a team, ensure smooth shift operations, and deliver excellent customer service in a fast-paced environment. This is a dynamic, active role requiring leadership, reliability, and a customer-first mindset.

Qualifications

• Leadership experience preferred in retail, hospitality, or customer service.
• Able to work outdoors in various weather conditions.
• Able to lift up to 50 lbs and stay active throughout the shift.
• Available evenings and weekends.
• Strong communication and team leadership skills.
• Must pass a background check.

Responsibilities

• Support daily shift operations and assist with team oversight.
• Ensure team members understand and complete their responsibilities.
• Provide excellent customer service and resolve customer concerns.
• Help customers choose wash packages and memberships.
• Monitor equipment performance and report maintenance needs.
• Assist with incident reports and operational documentation.
• Ensure safety policies and procedures are followed.
• Support store opening and closing procedures.
• Maintain site cleanliness, organization, and wash quality.
• Encourage a positive, team-focused work environment.

Skills

Leadership experience

Team leadership

Customer service

Communication

Job description

WhiteWater Express is seeking a Shift Leader 516 for full-time employment. The role offers starting pay of $15–$17/hour plus biweekly tips and opportunities for growth within the company. Paid training is provided, with no prior car wash experience needed.

You’ll lead a team, ensure smooth shift operations, and deliver excellent customer service in a fast-paced environment. This is a dynamic, active role requiring leadership, reliability, and a customer-first mindset.