Shift Leader — Fast-Paced Team Growth & Leadership

Whitewatercw; Katy (TX); Hybrid; USD 21,000 - 23,000; Full time

Benefits offered by this job

Hourly pay + tips

Flexible scheduling

Paid training

Promotion opportunities

401(k) match

Medical / Dental / Vision

Free weekly car washes

Team environment

Job summary

WhiteWater Express is seeking a Shift Leader (Full-time) in Katy, TX to drive daily shift operations and support a motivated team. The role emphasizes leadership, customer service, and maintaining wash quality while ensuring safety and efficiency.

You will lead by example on the shop floor, train new staff, and help customers choose wash packages. This position offers paid training, a clear path to management, and biweekly tips alongside base pay.

Qualifications

• 18+ years old
• High School Diploma (or equivalent) required
• Previous leadership, retail, hospitality, or customer service experience preferred
• Comfortable working outdoors in various weather conditions
• Able to lift up to 50 lbs and stay active throughout the shift
• Available evenings and weekends
• Strong communication and team leadership skills
• Dependable, motivated, and customer-focused
• Ability to follow safety procedures and company policies
• Must pass a background check

Responsibilities

• Support daily shift operations and assist with team oversight
• Ensure team members understand and complete their responsibilities
• Provide excellent customer service and resolve customer concerns
• Help customers choose wash packages and memberships
• Monitor equipment performance and report maintenance needs
• Assist with incident reports and operational documentation
• Ensure safety policies and procedures are followed
• Support store opening and closing procedures
• Maintain site cleanliness, organization, and wash quality
• Encourage a positive, team-focused work environment

Skills

Leadership

Customer service

Team management

Communication

Education

High School Diploma

Job description

WhiteWater Express is seeking a Shift Leader (Full-time) in Katy, TX to drive daily shift operations and support a motivated team. The role emphasizes leadership, customer service, and maintaining wash quality while ensuring safety and efficiency.

You will lead by example on the shop floor, train new staff, and help customers choose wash packages. This position offers paid training, a clear path to management, and biweekly tips alongside base pay.