Shift Leader: Fast-Paced Team Coach & Guest Champion

Burger King; Bernalillo (NM); On-site; USD 27,000 - 36,000; Full time

Job summary

Burger King in Bernalillo, NM is hiring a Shift Manager to lead a restaurant team during assigned shifts, driving sales, profitability, and guest satisfaction. The SM supports the RGM and AM and directly manages a team of crew members, ensuring smooth operations and adherence to brand standards.

This role requires strong guest service, leadership, and ability to work evenings and weekends. You will coach staff, monitor inventory, and help ensure fast, accurate service and daily execution of

Qualifications

• Must be at least eighteen (18) years old.
• High School Diploma or GED required; 2 years of college preferred.
• 1-2 years of previous quick service restaurant experience.
• Demonstrated understanding of guest service principles.
• Available to work evenings, weekends, and holidays.
• Ability to work long and/or irregular shifts as needed.

Responsibilities

• Lead shift to achieve profitability, guest satisfaction, and people results.
• Direct efficient preparation and sale of products for prompt service.
• Coach Team Members and monitor shift performance.
• Review shift results to identify successes and opportunities for improvement.
• Uphold restaurant standards and brand guidelines during shifts.

Skills

Team leadership

Guest service

Cash handling

Inventory management

Evenings/weekends

Education

High School Diploma or GED

Job description

Burger King in Bernalillo, NM is hiring a Shift Manager to lead a restaurant team during assigned shifts, driving sales, profitability, and guest satisfaction. The SM supports the RGM and AM and directly manages a team of crew members, ensuring smooth operations and adherence to brand standards.

This role requires strong guest service, leadership, and ability to work evenings and weekends. You will coach staff, monitor inventory, and help ensure fast, accurate service and daily execution of