Shift Leader: Fast, Profitable Guest Service

Burger King; Socorro (NM); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Full-time

Part-time

Job summary

Burger King in Socorro, NM is seeking a Shift Manager to lead a restaurant shift, drive sales and profitability, and support the RGM/AM in daily operations. The SM directly manages a crew of Team Members and focuses on guest service, operations, and cost controls.

You will supervise shift plans, ensure accurate product preparation and fast service, coach Team Members, monitor results, and uphold brand standards. Flexibility to work evenings, weekends, and holidays is required.

Qualifications

• Must be at least eighteen (18) years of age.
• High School Diploma or GED required, 2 years of college preferred.
• 1-2 years of previous quick service restaurant experience.
• Demonstrated understanding of guest service principles.
• Available to work evenings, weekends, and holidays.
• Ability to work long and/or irregular shifts as needed, for the proper functioning of the restaurant.

Responsibilities

• Follows all cash control and security procedures (e.g. safe counting, cash drawers)
• Maintains inventory by performing Daily and Weekly inventory inspections
• Receives inventory truck orders
• Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings
• Sets an example for Team Members by working hard to implement shift plans and drive operational results
• Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
• Motivates Team Members during the shift on each of the workstations
• Reviews restaurant results to identify successes and areas for improvement
• Ensures that the restaurant upholds operational and brand standards

Skills

Quick service experience

Guest service principles

Evenings weekends holidays

Flexible shifts

Team coaching

Education

High School Diploma or GED

2 years of college preferred

Job description

Burger King in Socorro, NM is seeking a Shift Manager to lead a restaurant shift, drive sales and profitability, and support the RGM/AM in daily operations. The SM directly manages a crew of Team Members and focuses on guest service, operations, and cost controls.

You will supervise shift plans, ensure accurate product preparation and fast service, coach Team Members, monitor results, and uphold brand standards. Flexibility to work evenings, weekends, and holidays is required.