Shift Leader - Fast-Paced Team Coach (Flexible Scheduling)

RaceTrac Petroleum, Inc.; United States; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) plan

Paid time off (PTO)

Shift-based incentives

Career growth opportunities

Job summary

RaceTrac Petroleum, Inc. is seeking a Shift Manager to lead a fast-paced store team, ensuring exceptional guest service and operational excellence. You will coach staff, manage daily tasks from food service to cash handling, and reinforce RaceTrac standards for safety and cleanliness.

The role emphasizes hands-on leadership, staff development, and effective communication to drive sales and guest satisfaction in a dynamic retail environment.

Qualifications

• 2–3 years of work experience in retail, restaurant, or food service.
• 1+ years of leadership or supervisory experience.
• Comfort in fast-paced, high-volume environments.
• Ability to follow through on tasks and coach others.
• Strong communication and team-building skills.

Responsibilities

• Set the tone with a cheerful, can-do attitude that motivates your team.
• Provide direction and assist with food service, stocking, cleaning, or cash handling.
• Coach team members in real-time, offering guidance and support during every shift.
• Address guest concerns with empathy and professionalism, escalating when necessary.
• Train and guide your team to meet guest service, food safety, and cleanliness standards.
• Oversee key store processes including write-offs, cash wrap, and compliance documentation.

Skills

Work experience

Leadership experience

Fast-paced environments

Communication skills

Team building

Education

High School Diploma or GED

Job description

RaceTrac Petroleum, Inc. is seeking a Shift Manager to lead a fast-paced store team, ensuring exceptional guest service and operational excellence. You will coach staff, manage daily tasks from food service to cash handling, and reinforce RaceTrac standards for safety and cleanliness.

The role emphasizes hands-on leadership, staff development, and effective communication to drive sales and guest satisfaction in a dynamic retail environment.