Shift Leader: Fast-Paced Team Builder & Growth Driver

RaceTrac Petroleum, Inc.; United States; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Career growth opportunities

Leadership development and training

Flexible scheduling

People-first environment

Full benefits package

Job summary

RaceTrac Petroleum, Inc. is seeking a hands-on Shift Manager to lead daily store operations, coach frontline team members, and ensure exceptional guest service.

You’ll drive performance on your shift, manage tasks across food service, stocking, cash handling, and cleanliness, and develop future leaders in a fast-paced, guest-focused setting. The role emphasizes strong communication, accountability, and teamwork, with opportunities for career growth in our network of stores.

Qualifications

• 2–3 years of work experience (retail, restaurant, or food service preferred).
• 1+ years of leadership or supervisory experience (preferred).
• Comfort in fast-paced, high-volume, guest-focused environments.
• Ability to follow through on tasks and coach others to do the same.
• Strong communication and team building skills.

Responsibilities

• Set the tone with a cheerful, can-do attitude that motivates your team.
• Provide clear direction and step in to assist with food service, stocking, cleaning, or cash handling.
• Coach team members in real-time, offering guidance and support during every shift.
• Address guest concerns with empathy and professionalism, escalating when necessary.
• Train and guide your team to meet RaceTrac’s guest service, food safety, and cleanliness standards.
• Ensure proper execution of inventory, vendor check-in, and promotional communication.
• Oversee key store processes including write-offs, cash wrap, and compliance documentation.
• Lead shift change communication and ensure team alignment throughout the day.
• Effectively relay important updates from the leadership team to shift associates.
• Monitor task completion and provide immediate feedback to drive results.
• Support a team culture rooted in accountability, respect, and teamwork.
• Proactively step in during busy times or challenges—showing your team what great leadership looks like

Skills

Work experience

Leadership

Fast-paced environment

Task follow-through

Communication & teamwork

Education

High School Diploma or GED

Job description

RaceTrac Petroleum, Inc. is seeking a hands-on Shift Manager to lead daily store operations, coach frontline team members, and ensure exceptional guest service.

You’ll drive performance on your shift, manage tasks across food service, stocking, cash handling, and cleanliness, and develop future leaders in a fast-paced, guest-focused setting. The role emphasizes strong communication, accountability, and teamwork, with opportunities for career growth in our network of stores.