Shift Leader - Fast-Paced Subs Team Lead

1171 Jersey Mike's Glassboro; Glassboro (NJ); On-site; USD 32,000 - 45,000; Full time

Job summary

Jersey Mike's Glassboro is seeking a Shift Leader to support the management team in running the location. The role emphasizes coaching staff, delivering high-quality food, and providing an exceptional customer experience.

You will handle cash, follow training programs, and lead a small crew while maintaining cleanliness and adherence to policies. Open/close duties and food prep are included.

Qualifications

• High school degree or equivalent required.
• 1 year QSR experience preferred.
• Must be 18 years or older to operate the slicer.
• Serve Safe Certification - Food Handler (Optional).
• Must have reliable transportation.

Responsibilities

• Coaching the staff to deliver amazing customer service.
• Producing high quality food.
• Delivering the Jersey Mike’s experience.
• Cash handling.
• Following the Learning Management System Training Program.
• Developing others for career growth.
• Enforcing policies and procedures.
• Participating in local and national marketing initiatives.
• Building sales.
• Maintaining cleanliness and proper sanitation.
• Being certified in all four positions of the restaurant.
• Effective communication; sense of urgency.
• Open and close store duties.
• Lead a crew of 2 to 5 people.
• Slicing proficiency.

Skills

Customer service

Leadership

Communication

Multitasking

Slicing proficiency

Education

High school degree or equivalent

Job description

Jersey Mike's Glassboro is seeking a Shift Leader to support the management team in running the location. The role emphasizes coaching staff, delivering high-quality food, and providing an exceptional customer experience.

You will handle cash, follow training programs, and lead a small crew while maintaining cleanliness and adherence to policies. Open/close duties and food prep are included.