Shift Lead: Fast-Paced QSR, Train & Motivate Teams

Taco Bell Corp.; Groton (CT); On-site; USD 19,000 - 25,000; Full time

Job summary

Taco Bell is seeking a Shift Leader in Groton, CT to assist in managing shifts, train employees, and respond to customer service needs. This role reports to the Restaurant General Manager and focuses on delivering fast, friendly service while upholding Taco Bell standards.

The position requires leadership, reliability, and a willingness to learn. Candidates should enjoy a collaborative, energetic environment and be committed to customer satisfaction and brand culture.

Qualifications

• Experience supervising in Quick Service Restaurant (QSR) or retail environment.
• Able to maintain fast, accurate service and positive guest relations.
• Comfort with basic business math and strong communication skills.

Responsibilities

• Maintain fast, accurate service and overall guest satisfaction.
• Model and enforce safe work behaviors to ensure a safe restaurant.
• Motivate and train team members for peak performance.
• Support preventative maintenance to keep equipment and facilities in good condition.
• Ensure food quality and 100% customer satisfaction.
• Help execute corporate and local marketing plans on schedule.
• Recognize and motivate team members and provide regular feedback to the team and RGM.

Skills

Supervisory experience

Customer service

Teamwork

Communication skills

Basic math

Punctuality

Willingness to learn

Enthusiasm

Tools

Basic computer literacy

Job description

Taco Bell is seeking a Shift Leader in Groton, CT to assist in managing shifts, train employees, and respond to customer service needs. This role reports to the Restaurant General Manager and focuses on delivering fast, friendly service while upholding Taco Bell standards.

The position requires leadership, reliability, and a willingness to learn. Candidates should enjoy a collaborative, energetic environment and be committed to customer satisfaction and brand culture.