Shift Leader - Fast-Paced QSR & Team Builder

Del Taco; Saint George (UT); On-site; USD 19,000 - 28,000; Full time

Job summary

Del Taco is seeking a Shift Manager to support store operations under the direction of the General Manager. You will oversee shifts, train and develop team members, ensure guest satisfaction, and uphold quality, safety and policy standards.

You will coordinate with management to manage costs, schedules, and daily operations while creating an welcoming, high-energy environment for guests. Ideal candidates have 1–2 years in quick-service leadership, strong communication skills, and the ability to

Qualifications

• 1–2 years of experience in quick service restaurant environment with demonstrated ability to ensure guest satisfaction and ability to train and maintain an on-going guest service delivery.
• Demonstrated ability to be a leadership partner with management and staff, and to provide quality service to guests.
• Demonstrated ability to handle multiple tasks with effective follow-through.
• Demonstrated ability to motivate and lead staff to achieve organizational goals.
• General knowledge of computers, POS systems, various electronic devices, and various software.
• Ability to perform basic business math skills.
• Cash handling skills desired.
• Excellent organizational skills for keeping detailed records, reports and logs.
• Ability to communicate, develop and maintain a close, effective relationships colleagues, department managers, partners and the public.
• Open availability to work any shifts as needed.

Responsibilities

• Supports General Manager in supervising team that delivers effective results in the areas of quality, guest service, food cost, labor cost, safety, security, cleanliness and product preparation.
• Running shifts and supporting the GM in managing the execution of all Company policies, procedures, programs and systems.
• Knowledge of all work station functions and paperwork essential for recording and monitoring each job in the restaurant.
• Supervises 1 to 7 Team Members
• Ensures objectives are reached in all areas while following all Company guidelines.
• Ensure compliance during shifts with all federal, state and local laws and ethical business practices.
• Supports GM in creating and maintaining an “Employer of Choice” environment.
• Supports GM in providing leadership, direction, training and development to the restaurant team.
• Supports GM in supervising and directing the workforce.
• Supporting GM in making staffing decisions such as, recommending interviews, and administering disciplinary action as needed.
• Delivers effective results in the areas of quality, guest service, safety, security, cleanliness and product preparation.
• Exhibits a cheerful and helpful manner
• Demonstrates a complete understanding of our menu items and has the ability to explain them to guests accurately
• Uses Point of Sale system/cash register to record orders and compute order amounts; collecting payment from guests
• Understands and adheres to proper food handling, safety and sanitations standards
• Ability to follow all Company operation policies, and procedures
• Make recommendations to enhance restaurant operations.
• Maintains a professional appearance and grooming standards
• May be required to attend business meetings for training and development.

Skills

Guest service

Leadership

Multi-tasking

Communication

Cash handling

Training staff

Education

Food Handler certification may be required

Tools

POS systems

Job description

Del Taco is seeking a Shift Manager to support store operations under the direction of the General Manager. You will oversee shifts, train and develop team members, ensure guest satisfaction, and uphold quality, safety and policy standards.

You will coordinate with management to manage costs, schedules, and daily operations while creating an welcoming, high-energy environment for guests. Ideal candidates have 1–2 years in quick-service leadership, strong communication skills, and the ability to