Shift Leader - Fast-Paced QSR, Lead Ops & Guest Experience

Hunter Super Techs - TurnPoint; Chalmette (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Hunter Super Techs - TurnPoint seeks a Shift Leader in Chalmette, LA to drive sales, guest satisfaction, and efficient operations on a targeted shift. You will support the RGM and AM, lead a team of crew members, and ensure adherence to brand standards.

The ideal candidate has 1–2 years of quick-service experience, is 18+, and can work evenings, weekends, and holidays. You will coach staff, manage cash control, inventory, and shift planning to meet performance goals.

Qualifications

• Must be at least eighteen years of age.
• High school diploma or GED required; two years of college preferred.
• One to two years of quick-service restaurant experience.
• Demonstrated understanding of guest service principles.
• Available to work evenings, weekends, and holidays.

Responsibilities

• Follows cash control and security procedures (e.g., safe counting, cash drawers).
• Maintains inventory by performing daily and weekly inspections; receives inventory truck orders.
• Motivates and directs Team Members to exceed guest expectations with fast, friendly service.
• Coaches and provides feedback to Team Members to raise restaurant performance.
• Directs operations during shifts and ensures speed-of-service guidelines are met.
• Mentors Team Members at each workstation and upholds brand standards.
• Performs the duties of a Team Member when necessary.

Skills

Guest service principles

Team leadership

Shift planning

Education

High school diploma or GED

Two years college preferred

Job description

Hunter Super Techs - TurnPoint seeks a Shift Leader in Chalmette, LA to drive sales, guest satisfaction, and efficient operations on a targeted shift. You will support the RGM and AM, lead a team of crew members, and ensure adherence to brand standards.

The ideal candidate has 1–2 years of quick-service experience, is 18+, and can work evenings, weekends, and holidays. You will coach staff, manage cash control, inventory, and shift planning to meet performance goals.