Shift Leader: Drive Guest Experience & Profitability

Hunter Super Techs - TurnPoint; Lafayette (LA); On-site; USD 17,000 - 22,000; Full time

Job summary

Hunter Super Techs - TurnPoint is seeking a Shift Leader at our Lafayette, LA restaurant to drive sales, profitability and guest satisfaction. You will support the RGM and AM by managing a shift of Team Members, while ensuring operational standards are met and brand guidelines followed.

You will mentor staff, uphold cash controls, coordinate food prep, and respond quickly to guest needs to deliver outstanding service during peak hours.

Qualifications

• Must be at least eighteen (18) years of age.
• High school diploma or GED required; two (2) years of college preferred.
• One (1) to two (2) years of previous quick-service restaurant experience.
• Demonstrated understanding of guest service principles.
• Available to work evenings, weekends, and holidays.
• Ability to work long and/or irregular shifts as needed for the proper functioning of the restaurant.

Responsibilities

• Oversee shift operations to deliver sales and profitability.
• Coach and develop Team Members to improve performance.
• Direct shift plan execution and ensure fast, accurate product preparation.
• Maintain brand standards and secure cash controls.
• Assist with inventory and daily/weekly procedures.

Skills

Age 18+

HS Diploma or GED

2 yrs QSR exp

Guest service

Evenings/weekends

Shift leadership

Education

High school diploma or GED

2 years college preferred

Job description

Hunter Super Techs - TurnPoint is seeking a Shift Leader at our Lafayette, LA restaurant to drive sales, profitability and guest satisfaction. You will support the RGM and AM by managing a shift of Team Members, while ensuring operational standards are met and brand guidelines followed.

You will mentor staff, uphold cash controls, coordinate food prep, and respond quickly to guest needs to deliver outstanding service during peak hours.