Shift Leader – Fast-Paced QSR, Elevate Service

Burger King; Moultrie (GA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

401(k) Plan

Paid Vacation

Job summary

A leading quick-service restaurant chain is seeking a Shift Coordinator responsible for managing operational results during assigned shifts. You will support the Restaurant General Manager and work with Team Members to enhance guest service and profitability. Ideal candidates will have a high school diploma and previous experience in the quick-service industry. This position offers competitive benefits including medical coverage and a 401(k) plan after one year of employment. Must be available for flexible scheduling including evenings and weekends.

Qualifications

• Must be at least 18 years of age.
• 1-2 years of quick-service restaurant experience.
• Available to work evenings, weekends, and holidays.

Responsibilities

• Follows cash control and security procedures.
• Maintains inventory through inspections.
• Motivates Team Members to deliver guest expectations.

Skills

Guest service principles

Team motivation

Education

High School Diploma or GED

2 years of college preferred

Job description

The Hourly Shift Coordinator (HSC) is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, guest service, people & operations. The HSC supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service, and people. The HSC operates under the direction of the RGM and directly manages a shift of Team Members.

Requirements:

• Must be at least eighteen (18) years of age

• High School Diploma or GED required, 2 years of college preferred

• 1-2 years of previous quick-service restaurant experience

• Demonstrated understanding of guest service principles

• Available to work evenings, weekends, and holidays

• Ability to work long and/or irregular shifts as needed, for the proper functioning of the restaurant

Responsibilities:

• Follows all cash control and security procedures (e.g. safe counting, cash drawers)

• Maintains inventory by performing Daily and Weekly inventory inspections

• Receives inventory truck orders

• Motivates Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings

• Provides coaching and feedback to Team Members to increase the team’s capabilities and raise restaurant performance

• Sets an example for Team Members by working hard to implement shift plans and drive operational results

• Directs efficient, accurate preparation and sale of products for prompt delivery within established speed of service guidelines

• Motivates Team Members during shift on each of the workstations

• Reviews restaurant results to identify successes and areas for improvement

• Ensures that the restaurant upholds operational and brand standards

*Performs duties of the Team Member when necessary

Benefits:

• Medical, Dental, and Vision Coverage*
• Life and Accident Insurance*
• Short/Long Term Disability*
• On-demand Pay with Tapcheck
• 10 Days Paid Vacation*
• Service Awards
• 401(k) Plan

*Eligible after 1 year of full-time employment

Every day, more than 11 million guests visit BURGER KING® restaurants around the world. And they do so because our restaurants are known for serving high-quality, great-tasting, and affordable food. Founded in 1954, BURGER KING® is the second largest fast food hamburger chain in the world. The original HOME OF THE WHOPPER®, our commitment to premium ingredients, signature recipes, and family-friendly dining experiences is what has defined our brand for more than 50 successful years.