Shift Leader - Fast-Paced Ops & Growth

Far West Services, LLC; Norwalk (CA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with Company Match

Paid Training

Free Shift Meal

Career Growth Opportunities

Internal Promotion Opportunities

Job summary

Far West Restaurant Group is seeking a Shift Leader to help run daily restaurant operations, coach team members, and deliver exceptional guest service. This leadership role supports the General Manager and Assistant Manager in maintaining operational standards and providing a top-notch dining experience.

You will lead shifts, train staff, ensure food safety, and foster a positive team culture while meeting guest expectations and company procedures.

Qualifications

• Minimum 1 year of restaurant, retail, or leadership experience.
• Food Handler Certification required.
• POS system experience preferred.
• Strong communication and problem-solving skills.
• Reliable attendance.
• Available to support business needs.

Responsibilities

• Lead daily shift operations and support restaurant performance.
• Coach and encourage team members during each shift.
• Lead by example and promote a positive team culture.
• Deliver exceptional guest service and resolve guest concerns professionally.
• Ensure food safety, cleanliness, and operational standards are maintained.
• Monitor ticket times and help deliver orders within quoted readiness times.
• Ensure safety procedures are followed to keep teams and guests safe.
• Support cash handling and ensure company procedures are followed.
• Assist with opening, closing, and shift changing responsibilities.
• Communicating restaurant needs and maintenance concerns to management.
• Help train and develop new team members.

Skills

Positive attitude

Leadership mindset

Strong communication

Problem solving

Reliable attendance

Available to support needs

Education

Food Handler Certification

Tools

POS system

Job description

Far West Restaurant Group is seeking a Shift Leader to help run daily restaurant operations, coach team members, and deliver exceptional guest service. This leadership role supports the General Manager and Assistant Manager in maintaining operational standards and providing a top-notch dining experience.

You will lead shifts, train staff, ensure food safety, and foster a positive team culture while meeting guest expectations and company procedures.