Shift Leader: Lead, Coach & Elevate Teams

Far West Services, LLC; Buena Park (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with Company Match

Paid Training

Free Shift Meal

Career Growth Opportunities

Internal Promotion Opportunities

Job summary

Far West Restaurant Group is seeking a dedicated Shift Leader to guide daily restaurant operations, coach team members, and uphold high service standards. You will support the General Manager and Assistant Manager by leading shifts, maintaining operations, and ensuring exceptional guest experiences in a fast-paced environment.

This leadership role prepares you for future advancement within the company, with opportunities for growth and development through training and mentorship programs.

Qualifications

• At least 1 year of restaurant, retail, or leadership experience preferred.
• Food Handler Certification is required or preferred.
• Experience using a Point of Sale (POS) system is preferred.

Responsibilities

• Lead daily shift operations and support restaurant performance.
• Coach and encourage team members during each shift.
• Lead by example and promote a positive team culture.
• Deliver exceptional guest service and resolve guest concerns professionally.
• Ensure food safety, cleanliness, and operational standards are maintained.
• Monitor ticket times and help deliver orders within quoted readiness times.
• Ensure safety procedures are followed to keep teams and guests safe.
• Support cash handling and ensure company procedures are followed.
• Assist with opening, closing, and shift changing responsibilities.
• Communicate restaurant needs and maintenance concerns to management.
• Help train and develop new team members.
• Step into any position as needed to support the success of the restaurant.

Skills

Positive attitude

Leadership mindset

Restaurant/retail experience

Food Handler Certification

POS experience

Communication skills

Problem-solving skills

Reliable attendance

Availability to support business needs

Job description

Far West Restaurant Group is seeking a dedicated Shift Leader to guide daily restaurant operations, coach team members, and uphold high service standards. You will support the General Manager and Assistant Manager by leading shifts, maintaining operations, and ensuring exceptional guest experiences in a fast-paced environment.

This leadership role prepares you for future advancement within the company, with opportunities for growth and development through training and mentorship programs.