Shift Leader — Fast-Paced Guest Experience

Popeyes; Grand Rapids (MI); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Employee discount

Referral program

Flexible schedule

Paid time off

Health, dental, and vision insurance

Paid training

Job summary

Popeyes is seeking a Shift Leader for the Grand Rapids, MI location. You will lead team members during shifts, ensure quality and safety, and uphold Popeyes brand standards while delivering great guest experiences.

This role emphasizes teamwork, reliability, and a willingness to learn all restaurant operations. Join us for a supportive team, flexible scheduling, and opportunities for growth within the Popeyes family.

Qualifications

• Must be at least 18 years of age.
• Comfortable working in a fast-paced environment.
• Ability to interact in a positive and professional manner with guests and coworkers.
• Willingness to learn all areas of restaurant operations and work multiple stations.
• Available to work evenings, weekends, and holidays.

Responsibilities

• Greet guests with a smile while receiving orders and processing payments.
• Prepare and package food and drink products.
• Maintain the cleanliness of the restaurant, including dining room, restroom, and exterior.
• Ensure health and safety standards are met in work areas.
• Demonstrate knowledge of the brand and menu items.
• Check food quality and temperature throughout the day to ensure freshness and safety.
• Unload and stock inventory items as needed.
• Act with integrity and honesty, and promote the culture of Popeyes.

Skills

Age 18+

Fast-paced environment

Guest interaction

Multi-tasking

Evenings/weekends/holidays

Job description

Popeyes is seeking a Shift Leader for the Grand Rapids, MI location. You will lead team members during shifts, ensure quality and safety, and uphold Popeyes brand standards while delivering great guest experiences.

This role emphasizes teamwork, reliability, and a willingness to learn all restaurant operations. Join us for a supportive team, flexible scheduling, and opportunities for growth within the Popeyes family.