Shift Leader: Fast-Paced Café Coach & Growth Path

Dunkin' - Franchisee Of Dunkin Donuts; New Haven (CT); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive wages

Team-oriented environment

Growth potential

Job summary

Dunkin' - Franchisee Of Dunkin Donuts in New Haven, Connecticut, is looking for a Shift Leader to oversee Crew Members and enhance guest experiences. This role requires ensuring operational standards, setting targets, and providing excellent service. Ideal candidates should have experience in a café or quick-service restaurant and demonstrate strong teamwork. The position offers competitive wages and opportunities for growth within the company.

Qualifications

• Previous experience working in a cafe or quick service restaurant preferred.
• Show passion about results by setting compelling targets and delivering on commitments.
• Anticipate and understand guests’ needs and exceed their expectations.

Responsibilities

• Coach Crew Members throughout their shift to execute operational Brand standards.
• Set goals, provide job assignments, and motivate others.
• Provide excellent guest satisfaction, service speed, and product quality.

Skills

Guest satisfaction

Service speed

Product quality

Teamwork

Job description

Dunkin' - Franchisee Of Dunkin Donuts in New Haven, Connecticut, is looking for a Shift Leader to oversee Crew Members and enhance guest experiences. This role requires ensuring operational standards, setting targets, and providing excellent service. Ideal candidates should have experience in a café or quick-service restaurant and demonstrate strong teamwork. The position offers competitive wages and opportunities for growth within the company.