Shift Leader: Grow with a Dynamic Cafe Team

Dunkin' - Franchisee Of Dunkin Donuts; City of Rochester (NY); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Growth potential

Job summary

Dunkin' - Franchisee Of Dunkin Donuts in Rochester, NY, is seeking a Shift Leader to lead the team in delivering exceptional customer service. The Shift Leader will coach Crew Members, set operational goals, and motivate the team while adhering to safety and sanitation standards. The ideal candidate has previous experience in a cafe or quick-service restaurant and shows a passion for results. The role offers competitive wages and potential for growth within the company.

Qualifications

• Previous experience working in a cafe or quick service restaurant preferred.
• Show passion for results by setting compelling targets and delivering on commitments.
• Meet safety and sanitation standards.
• Anticipate and understand guests’ needs and exceed their expectations.
• Works well in a team environment.

Responsibilities

• Coach Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience.
• Set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Skills

Teamwork

Customer Service

Goal Setting

Job description

Dunkin' - Franchisee Of Dunkin Donuts in Rochester, NY, is seeking a Shift Leader to lead the team in delivering exceptional customer service. The Shift Leader will coach Crew Members, set operational goals, and motivate the team while adhering to safety and sanitation standards. The ideal candidate has previous experience in a cafe or quick-service restaurant and shows a passion for results. The role offers competitive wages and potential for growth within the company.