Shift Leader: Fast, Guest-Driven Service & Profitability

Burger King; Wyoming (OH); On-site; USD 19,000 - 28,000; Full time

Job summary

Burger King is seeking an Hourly Shift Leader to drive profitability, guest satisfaction, and team performance on a scheduled shift. This role supports the Restaurant General Manager and Assistant Manager, coordinating tasks and directing Team Members to ensure smooth operations and prompt service.

The ideal candidate will have 1–2 years of quick service experience, a high school diploma or GED, and a strong understanding of guest service principles.

Qualifications

• Must be at least eighteen (18) years of age.
• High School Diploma or GED required, 2 years of college preferred
• 1-2 years of previous quick service restaurant experience
• Demonstrated understanding of guest service principles

Responsibilities

• Lead a shift and manage Team Members to meet sales and service goals
• Direct efficient preparation and prompt order fulfillment
• Motivate team across workstations during shifts
• Review restaurant results to identify improvements
• Uphold brand and operational standards
• Perform Team Member duties when needed

Skills

Guest service principles

Education

High School Diploma or GED

Job description

Burger King is seeking an Hourly Shift Leader to drive profitability, guest satisfaction, and team performance on a scheduled shift. This role supports the Restaurant General Manager and Assistant Manager, coordinating tasks and directing Team Members to ensure smooth operations and prompt service.

The ideal candidate will have 1–2 years of quick service experience, a high school diploma or GED, and a strong understanding of guest service principles.